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Policy

Privacy Policy

A short, plain policy for a simple website.

Father and toddler at an outdoor sink beside a brick oven
Outdoor sinks and taps need draining before the first frost

What we collect

Nothing on this website asks you to fill anything in and no analytics or tracking scripts. A call to the shop gets jotted down as a name, a street address and a short description of the clog or drip, and that note is used only to send a plumber.

How it is used

Your details are used only to schedule and carry out the work and are not sold.

Cookies

The site does not set its own cookies. Typefaces come from the Google Fonts service, and Google may log standard request data.

Contact

Questions about privacy can be raised by calling (365) 413-5241.

Keeping records

Job notes, including the address and the work done, are kept so we can honour our workmanship and answer questions about a past repair. They are stored with ordinary care and shared only when the law requires it or when you ask us to send them to someone, such as your insurer.

Asking about your file

Phone and we will read back the details on record, fix anything wrong, or erase the lot once no warranty or legal reason requires us to keep it. A phone call is all it takes.

Outside websites

Here and there we mention outside organizations, such as the City of Richmond Hill or Enbridge Gas. Those organizations run their own sites under their own privacy policies, which are worth reading before you share anything with them. This notice may be updated from time to time; the version on this page is the current one.

We do not run advertising on this site.

Call now · (365) 413-5241